{"xsrfToken":"cbce0eba518342114143084ace11b11206a8ad0e_lout","branding":{"id":"59","key":"cteap","name":"cteappssupport","portalBaseUrl":"/servicedesk/customer/portal/59"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/48be0e76-aa85-40d0-ae6f-9ae25c06b8f0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MWJlZTdjNi02MDk2LTQ3NDQtOWQ4YS02M2ZlMGNkOWVkZTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ4YmUwZTc2LWFhODUtNDBkMC1hZTZmLTlhZTI1YzA2YjhmMCI6WyJyZWFkIl19LCJleHAiOjE3NDY0NTg2NzMsIm5iZiI6MTc0NjQ1ODA3M30.iCKRk7xfS2uQNmVwgziP9v481uyFXVoFdcfBXtCPylQ&client=81bee7c6-6096-4744-9d8a-63fe0cd9ede4&mode=fit","logoId":"48be0e76-aa85-40d0-ae6f-9ae25c06b8f0","isLogoAvailable":true,"helpCenterTitle":"Welcome to Atlassian Help Center from Cambridge Technology","sharedPortalName":"Cambridge Tech - Atlassian","userInitialAnnouncementHeader":"About Cambridge Technology:","userInitialAnnouncementMessageWiki":"<p><a href=\"https://cambridgetech.atlassian.net/wiki\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">CT's Atlassian Solutions Support Space</a> | <a href=\"http://www.ctepl.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">CT Official Website</a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to Atlassian Help Center from Cambridge Technology","sharedPortalName":"Cambridge Tech - Atlassian","announcementHeader":"About Cambridge Technology:","announcementMessage":"[CT's Atlassian Solutions Support Space|https://cambridgetech.atlassian.net/wiki] | [CT Official Website|http://www.ctepl.com]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"59","key":"cteap","projectId":10284,"serviceDeskId":59,"name":"cteappssupport","description":"<p>Welcome! You can raise a request for cteappssupport using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/59","reqTypes":[{"id":"810","name":"Feature Request","descriptionHtml":"","callToAction":"Feature Request","introHtml":"<p>Have any question? Ask here.</p>","icon":10498,"iconUrl":"https://cambridgetech.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[220],"key":""},{"id":"808","name":"General Request","descriptionHtml":"","callToAction":"General Request","introHtml":"","icon":10576,"iconUrl":"https://cambridgetech.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10576","groups":[220],"key":""},{"id":"811","name":"Others","descriptionHtml":"","callToAction":"Others","introHtml":"","icon":10491,"iconUrl":"https://cambridgetech.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[220],"key":""},{"id":"809","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problem you're experiencing.</p>","icon":10547,"iconUrl":"https://cambridgetech.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10547","groups":[220],"key":""}],"reqGroups":[{"id":220,"name":"Common Requests"}],"orderMapping":{"220":[808,809,810,811],"221":[776,779,781,790,791],"222":[777,785,786,787,788,789],"223":[780,782,790],"224":[780,781,782]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7b90405f-2780-31dd-952e-2cd999c7af8b","appLinkName":"System Confluence","appLinkUrl":"https://cambridgetech.atlassian.net/wiki","spaceKey":"CTEAP","spaceName":"cteappssupport","spaceUrl":"https://cambridgetech.atlassian.net/wiki/spaces/CTEAP","isServer":false},"labels":[],"projectKey":"CTEAP","serviceDeskId":59,"kbLinkDomainURLs":["https://cambridgetech.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":59,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CTEAP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MWJlZTdjNi02MDk2LTQ3NDQtOWQ4YS02M2ZlMGNkOWVkZTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDI4NCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDY0NTkyNzMsIm5iZiI6MTc0NjQ1ODA3M30.-Ei3YTHZHG9pGTlHDoP-HXLbBxwfeu3bUW8w_T6LAlM","targetCollection":"upload-project-10284","endpointUrl":"https://api.media.atlassian.com","clientId":"81bee7c6-6096-4744-9d8a-63fe0cd9ede4","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":810,"projectId":10284,"form":{"name":"Feature Request","descriptionHtml":"","callToAction":"Feature Request","intro":"<p>Have any question? Ask here.</p>","instructions":"","icon":10498,"iconUrl":"https://cambridgetech.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":false,"children":[]},{"value":"4","label":"Low","selected":true,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]},{"value":"10000","label":"Blocker","selected":false,"children":[]},{"value":"10001","label":"Minor","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/59/create/810","requestValidateBaseUrl":"/servicedesk/customer/portal/59/validate/810","calendarParams":{"firstDay":0,"date":"2025-05-05T11:14:33-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7b90405f-2780-31dd-952e-2cd999c7af8b","appLinkName":"System Confluence","appLinkUrl":"https://cambridgetech.atlassian.net/wiki","spaceKey":"CTEAP","spaceName":"cteappssupport","spaceUrl":"https://cambridgetech.atlassian.net/wiki/spaces/CTEAP","isServer":false},"labels":[],"projectKey":"CTEAP","serviceDeskId":59,"kbLinkDomainURLs":["https://cambridgetech.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MWJlZTdjNi02MDk2LTQ3NDQtOWQ4YS02M2ZlMGNkOWVkZTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDI4NCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDY0NTkyNzMsIm5iZiI6MTc0NjQ1ODA3M30.-Ei3YTHZHG9pGTlHDoP-HXLbBxwfeu3bUW8w_T6LAlM","targetCollection":"upload-project-10284","endpointUrl":"https://api.media.atlassian.com","clientId":"81bee7c6-6096-4744-9d8a-63fe0cd9ede4","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=cambridgetech","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"cbce0eba518342114143084ace11b11206a8ad0e_lout","baseUrl":"https://cambridgetech.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://cambridgetech.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"81bee7c6-6096-4744-9d8a-63fe0cd9ede4","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"d01d45be9ec843a289cc98c0cf90bab6","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}