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How to get Admin API token
How to configure the App with Admin API token
What is Deactivate Users App
The Deactivate Users Application is designed to assist Jira administrators in keeping their Jira Software and Jira Service Desk license counts in check by identifying and managing inactive users
How do I use Deactivate User’s App
1.Uploading CSV Data
Select either Jira Software or Jira Service Desk.
Click on Upload CSV
Choose the Exported CSV file and Upload it
Define the period of inactivity (e.g., a month, year, or custom number of days) and Click on Submit
Select the users you want to remove product access for.
Execute the removal process by Clicking on Remove Users.
2.Configuring Admin API Token
Select either Jira Software or Jira Service Desk.
Define the period of inactivity (e.g., a month, year, or custom number of days).
Select the users you want to remove product access for.
Execute the removal process by Clicking on Remove Users.
What is Last Seen
It refers to the date and time when a user was last actively engaged with the Jira Software or Jira Service Desk. It represents the most recent point in time when the user interacted with the application by performing actions such as logging in, accessing project data, creating or updating issues, or any other form of user activity. The "last seen" date is crucial for identifying and managing inactive users, as it helps determine which users have not engaged with the application within a specified timeframe, allowing administrators to make informed decisions about their product access.
How to get exported-users CSV data file
To retrieve CSV data, follow these steps:
Navigate to the "Settings" menu.
Click on "User Management."
In the submenu, select "Export Users."
Configure the export options as depicted in the images below.
How to get Admin API token
Make sure you are Org Admin of the Instance and Instance Domain is verified
Click on settings > Click on User management > Click on settings(top menu) > Click on API keys (left menu)
Please follow below images for reference
How to configure the App with Admin API token
To configure Admin API token in the App , please follow below steps