...
How does the Application identify Inactive users
The application
...
determines inactive users
...
by analyzing their last
...
active date
...
within the selected Jira product. According to official specifications from Atlassian Administration:
Active status is defined as viewing a product's page for a minimum of 2 seconds.
The data for the last activity may be delayed by up to 24 hours.
If the user has not accessed a product, the product
...
_access response field will be empty.
In summary, users are considered inactive if they haven't
...
viewed a product's page for at least 2 seconds within the specified time frame
...
, and the application accounts for potential delays in updating last activity data, up to 24 hours.
What is “More than” Drop Down
It refers to the date and time when a user was last actively engaged with the Jira Software or Jira Service Desk. It represents the most recent point in time when the user interacted with the application by performing actions such as logging in, accessing project data, creating or updating issues, or any other form of user activity. The "more than" data is crucial for identifying and managing inactive users, as it helps determine which users have not engaged with the application within a specified timeframe, allowing administrators to make informed decisions about their product access.
How to get Exported-Users CSV data file
...
How to get Admin API token
Make sure you are Org Admin of the Instance and Instance Domain is verified
Click on settings > Click on User management > Click on settings(top menu) > Click on API keys (left menu)
Please follow below images for reference
...
How to configure the App with Admin API token
...